No. There are no contracts to sign. We are happy to earn your business each time we clean.

Because the dynamics of every home can be different, we personalize your estimate through a free consultation either over the phone or by a home visit. Prices are quoted by the job with the first clean usually taking longer with shorter maintenance cleans to follow. We recommend scheduling bi-monthly visits for best results.

Depending on your cleaning needs and other factors, the cost for cleaning service varies. We identify the best for your needs and your budget. These are some of the factors we consider when we create your personalized quote:

• Square footage of your home and number of rooms
• Type of flooring in your house
• Special surfaces that require unique attention
• The condition of your home
• Number of people and pets residing in your home

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. If you won’t be there, we just need a way to get in and we can lock up and/or leave the key wherever you like.

• Andover/North Andover
• Lynnfield
• Medford
• Melrose
• Middeton
• Reading/North Reading
• Stoneham
• Wakefield
• Wilmington
• Winchester

*If you don’t see your area listed, please reach out as we are always adding towns to our service area.

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under the door mat on the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.

Yes. We are fully insured and bonded so your home is in safe hands.

Yes, we’re proud to be a pet-friendly company. Just let us know if you have any special requests or circumstances we should be aware of.

We require a 3-business-day notice to skip, move, or cancel your cleaning. If we receive less than 3 business days’ notice, recurring clients will be invoiced a $50 late cancellation/rescheduling fee. For first-time cleans (General, Deep, Move-in/Move-out), you will be invoiced 50% of the estimated quote. If we receive a cancellation notification after 4 p.m. the day before the cleaning, or if we are unable to gain entry to your home on the day of service or if you turn away the service at the door, you will be charged the full price of the cleaning. Please note that our office is closed on Saturdays, Sundays, and all major holidays. We greatly appreciate as much notice as possible, as we reserve this appointment just for you.

We only accept electronics payment like Creditcard and Zelle Transfers

Your complete satisfaction is very important to us, which is why we offer a 24-hour satisfaction guarantee. If for any reason you are not satisfied with your cleaning, please contact us within 24 hours of your appointment, and we will return to re-clean the areas you are dissatisfied with at no additional cost.

Because we are committed to doing the job right the first time, we do not offer refunds for cleanings. Instead, we will gladly return to address any concerns and ensure the job meets our standards.

Our cleaners take great care with your belongings. Each visit involves cleaning hundreds of items throughout your home, and we always handle them with care and caution. In the rare event that an accident occurs, we will notify you as soon as possible!

If there are items you prefer not to have cleaned, please let us know in advance. We also recommend moving valuable or sentimental items such as figurines, artwork, glassware, collectibles, etc. to a safe location before your cleaning appointment.

If an item is accidentally broken, we will do our best to locate a replacement. If a replacement cannot be found, we will reimburse up to $100 per incident once the value has been verified.

It depends on the size of your home and what kind of cleaning you need. We will send between 1 – 4 cleaners.

Please keep in mind that although we offer cleaning services there are things that we just do not clean such as: blood, human/pet/animal waste, any other human/pet/animal bodily fluids, and any home in hoarding like conditions. If you are moving in/out, we do not help you pack or unpack.